Jesse Rhoads's CV

Summary

Site Reliability and Platform Engineering Leader specializing in Proof-of-Concept validation, Observability, and Automation.

Proven ability to coordinate efforts across distributed teams.

Tenacious troubleshooter with a distinct attention to detail.

Committed to continuous learning, mentoring, and knowledge-sharing, as they are key elements of success.

Extensive experience in developer enablement at organizations ranging from startup to enterprise.

Skills

Operations & SRE: Chaos Engineering, Capacity Planning, Server Provisioning, SLO Management, Incident Response

Infrastructure as Code: Terraform, Atlantis, Ansible, Salt, Chef

CI/CD: CircleCI, Buildkite, Argo CD, Jenkins

Observability: Datadog, Prometheus, Grafana, VictoriaMetrics, OpenTelemetry, Elasticsearch, Nobl9

Cloud Technologies: Linux (Ubuntu and various distributions), AWS, Kubernetes

Programming and Scripting Languages: Python, Bash, PHP, Go, Ruby

Experience

PagerDuty, Site Reliability Engineer IV, Remote (Oct 2022 – present)

Datto, Staff Site Reliability Engineer II, Remote (Apr 2020 – Oct 2022)

MaxMind, Site Reliability Engineer, Remote (Mar 2019 – Apr 2020)

Sonobi, Principal DevOps Engineer, Winter Park, FL (Dec 2016 – Mar 2019)

Virtustream - A Dell Technologies Company, Principal Site Reliability Engineer, Remote (Mar 2014 – Dec 2016)

Korrelate - now a J.D. Power Company, Senior Infrastructure Engineer, Orlando, FL (Mar 2012 – Mar 2014)

HD Supply, Senior Systems Engineer UNIX/Linux, Orlando, FL (Oct 2011 – Mar 2012)

Highwinds Network Group, Senior Implementation Engineer - QA / Infrastructure, Winter Park, FL (Feb 2008 – Oct 2011)

Patents

Fleetwide Adaptive Rate Limiting Gatekeeper Apparatuses, Processes and Systems (US Patent No. 12,141,033)

Nov 2024

Certifications and Achievements

SadServers Master Level Linux and Devops Troubleshooting Skills

Sept 2025

FEMA IS-00700.b, Introduction to the National Incident Management System (NIMS)

Nov 2024

FEMA IS-00100.c, Introduction to Incident Command System (ICS)

Oct 2024

SaltStack Certified Engineer v2 (SSCE2)

Apr 2016

Education

University of Florida - Warrington College of Business, Decision and Information Sciences

B.S.

May 2002